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vfryar001
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Canvas option on right

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Hello my name is Veronica. Please advise why when I'm login on my macbook pro I am unable to see the option on the right however when I use my husband laptop pc the option are listed.

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Stefanie
Community Team
Community Team

Hello,  @vfryar001  Welcome to the Canvas Community! The most likely cause of this is that the browser you're using to access Canvas is out-of-date/unsupported. Mac users who are using Safari to access Canvas must first update the OS of the device to a supported version, which in turn will automatically update Safari. Switching to a different browser, such as Chrome or Firefox, might do the trick—again, as long as the browser is current. You'll find information about device and browser specifications in these documents:

What are the basic computer specifications for Canvas?

Which browsers does Canvas support?

If you successfully update the browser to a supported version and continue to experience issues, please contact Canvas Support for direct assistance (How do I get help with Canvas as a student?‌)

Good luck!

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Stefanie
Community Team
Community Team

Hello,  @vfryar001  Welcome to the Canvas Community! The most likely cause of this is that the browser you're using to access Canvas is out-of-date/unsupported. Mac users who are using Safari to access Canvas must first update the OS of the device to a supported version, which in turn will automatically update Safari. Switching to a different browser, such as Chrome or Firefox, might do the trick—again, as long as the browser is current. You'll find information about device and browser specifications in these documents:

What are the basic computer specifications for Canvas?

Which browsers does Canvas support?

If you successfully update the browser to a supported version and continue to experience issues, please contact Canvas Support for direct assistance (How do I get help with Canvas as a student?‌)

Good luck!

View solution in original post

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