Instructure Live: How do you ~ How do I : Partners! at 1:00 PM MT 

cancel
Showing results for 
Search instead for 
Did you mean: 
9242597945
Community Member

Canvas will NOT load. I get a blank page with each section I try to open.

Jump to solution
0 Kudos
1 Solution

Accepted Solutions
chofer
Community Coach
Community Coach

Hello there,  @9242597945  Welcome to the Canvas Community.  Thanks for posting your question.  Sorry to see that you are having difficulties viewing content within your school's Canvas environment.  Have you ensured that your Chrome browser is up-to-date?  Which browsers does Canvas support?‌  Have you tried downloading another browser...such as Mozilla Firefox...to see if you get better results?  If those options don't work, I would recommend that you reach out to the folks at the Canvas Help Desk to do more troubleshooting.  How do I get help with Canvas as a student?  If and when you do chat with someone from the Help Desk, please come back to this topic to provide an update for us letting us know the outcome of that conversation.  Thanks Xavier.  Good luck!!!

View solution in original post

0 Kudos
1 Reply
chofer
Community Coach
Community Coach

Hello there,  @9242597945  Welcome to the Canvas Community.  Thanks for posting your question.  Sorry to see that you are having difficulties viewing content within your school's Canvas environment.  Have you ensured that your Chrome browser is up-to-date?  Which browsers does Canvas support?‌  Have you tried downloading another browser...such as Mozilla Firefox...to see if you get better results?  If those options don't work, I would recommend that you reach out to the folks at the Canvas Help Desk to do more troubleshooting.  How do I get help with Canvas as a student?  If and when you do chat with someone from the Help Desk, please come back to this topic to provide an update for us letting us know the outcome of that conversation.  Thanks Xavier.  Good luck!!!

View solution in original post

0 Kudos