Carmen canvas help

[cannon_319]

I cannot open any tabs on my canvas for my classes. What do I do?

[Stef_retired · Accepted solution]

Hi,  @cannon_319  Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support?  Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.

If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.