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amyreitnauer
Community Member

I am having several problems with my Canvas account -To include assignments from previous qrts showing up in Qrt 2, multiple listings of categories in grades, and assignments that are not found in gradebook, yet they have current dates.  When I get help, my co-workers tell me my screen looks different from theirs.  Looking for a number to actually speak to someone.  

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Stef_retired
Instructure Alumni
Instructure Alumni

@amyreitnauer 

Hi, Amy, I took a quick look at the Help menu for Hillsborough Schools in your Canvas account and found these options on the help menu (note that I've purposely blacked out the hotline number itself because this forum is publicly visible to all): 

hillsborough support options.png

Choosing one of these options should get you in contact with either someone at your school or someone in Canvas Support who can help you out.

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