Over the last few months our team has been noticing missing words, or words being randomly cut out when copying pasting from Word to the RCE. We're trying to narrow down the issue. But it seems that it happens whenever there is one word at the end of a sentence, preceded by a link, and in a bulleted list (see example below).
We'd have to manually audit any time we copy paste to ensure no loss of text and add them back in when they get cut out. The current workaround is to copy/paste in and out of either Google Docs or OneNote; which for some reason doesn't cut out out the words and allows us to keep them when copying and pasting them into the RCE.
Any help would be appreciated as this basic function is draining on time and introduces more room for errors.
Thanks in advance
I have noticed when I copy and paste a bulleted list, if the list has a line that starts with Ch then the chapter number, the Ch is always dropped. If I type out the word Chapter, it is retained.
This would paste over as:
Have you tried converting your Word documents to PDFs and then copy/paste the text from that to Canvas? Copying and pasting from Word to Canvas can sometimes do so pretty funky stuff and insert some rogue HTML code in your pages that is unwanted. So, converting those files first to PDF might help a bit. Give that a try, and let us know if it works for you...thanks!