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alexander_olliv
Surveyor

Could using Chromebooks affect the functionalty of watching videos on Canvas?

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Hey folks, I didn't have an immediate answer to this email from an instructor, so I was hoping someone in the community may have more insight. See below if you can help.

"A student of mine is using one of the Chromebooks from school. She used to be able to watch the videos I posted in Canvas, but for the last two weeks, she has been getting a window prompting her to log in. I know she is logged in because she's submitting assignments. The login window is occurring within the Canvas environment. Any idea how we can get her Canvas back to full functionality?"

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jcarpenter1
Navigator

Hello  @alexander_olliv  .  I was reading about other issues with Chromebook and they seem to be related to the blocking of Flash.  Could this possibly be the issue, since Chrome is no longer supporting Flash?

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jcarpenter1
Navigator

Hello  @alexander_olliv  .  I was reading about other issues with Chromebook and they seem to be related to the blocking of Flash.  Could this possibly be the issue, since Chrome is no longer supporting Flash?

View solution in original post