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Surveyor II

Course Card --image upload error

I'm getting error message when I try to upload an image to the course card, "There was an error uploading the image." I've done this before but it's not working now. I tried in Firefox and Chrome. Image is a 262 × 146 pixel .PNG. Tried on different courses -- no luck.

EDIT: Flicker import works ... 'drag drop' or 'browser my computer' doesn't.

**Limited success!! worked on my Mac; Yosemite; Safari only ... coworker got it to work on Mac, Sierra; on both Chrome and Safari.

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Community Team
Community Team

cmccann@fsu.edu‌, I and a few others ran into this exact issue a few weeks ago, and you'll find the entire conversation here: https://community.canvaslms.com/message/66433-re-problems-uploading-photo . tl;dr: Make sure you're using the latest version of Chrome. And if that doesn't work, submit a ticket ( https://community.canvaslms.com/docs/DOC-1524?sr=search&searchId=e88cc80e-eda0-4dcc-a1fb-6cdd7cffc13...‌).

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Community Team
Community Team

Update: My support ticket was just updated with the report that a fix for this issue has been deployed to beta. Smiley Happy

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Explorer III

Thank you cmccann@fsu.edu‌ and stefaniesanders‌ for posting about this. I had the same problem today in Firefox 53.0.3 but then I was able to upload an image file using Chrome 58.0.3029.110 (Windows).

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