Hi @norma_leal ,
I'd recommend checking out the https://community.canvaslms.com/docs/DOC-26308-how-do-i-deactivate-an-enrollment-in-a-course guide. It discusses what it means to deactivate a an enrollment and how to reactivate one. If you have any further questions, please reach out!
Hope are is well with you and your family.
Thank you for the information.
Sr. Administrative Coordinator
Department of Pediatrics
Division of Pulmonary Medicine/Allergy & Immunology/Sleep
Division of Rheumatology
6431 Fannin St.| MSB 3.228 | Houston, TX 77030
713.500.5650 tel | 713.500.0588 fax