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Sunn
Surveyor

Delete Old Posts

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There is a problem with my old account, Idk but i could not login with my mail which already registered. The system has just gave me a different new account. I want to completely delete old posts in my old account. Can you help me please?

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Stefanie
Community Team
Community Team

@Sunn We've closed the Sunny4 account as you've requested. To ensure that you don't encounter this particular issue again, always use the same Canvas instance to authenticate into this forum, as described more fully in  How do I log into the Community with my Canvas acc... ...and if it should happen, users can close their own accounts through their profile settings.

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Stefanie
Community Team
Community Team

@Sunn The posts you made with the old profile are no longer publicly viewable.

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Stefanie
Community Team
Community Team

@Sunn 

Are you referring to a duplicate community profile? If so, please provide the URLs here for both of the profiles and indicate which of the two you'd like to retain so we can look into correcting this for you.

Hi Stefanie,

https://community.canvaslms.com/t5/user/viewprofilepage/user-id/1514506

https://community.canvaslms.com/t5/Question-Forum/How-can-i-get-Confirmation-of-Attendance/m-p/42557...

Please completely delete all posts and profile posted on Sunny4, my old profile. Don't delete Sunn please, the new profile your system has given me.

https://community.canvaslms.com/t5/user/viewprofilepage/user-id/1863166?emcs_t=S2h8ZW1haWx8bWVudGlvb...

 But if you need to delete both, you could.

 

 

Thanks

Stefanie
Community Team
Community Team

@Sunn We've closed the Sunny4 account as you've requested. To ensure that you don't encounter this particular issue again, always use the same Canvas instance to authenticate into this forum, as described more fully in  How do I log into the Community with my Canvas acc... ...and if it should happen, users can close their own accounts through their profile settings.

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Thank you, could you also delete all my posts?

Stefanie
Community Team
Community Team

@Sunn The posts you made with the old profile are no longer publicly viewable.

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Thanks