cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Community Member

Discrepancies between content between laptops and mobile device s

Jump to solution

Several students in my THEO/PHIL 5378.01 Mahayana Buddhism in East Asia course at Boston College are complaining that the content and even group affiliations for Discussions are different when they logon to Canvas from a laptop and from a mobile device like a smart phone. What is going on?

1 Solution

Accepted Solutions
Highlighted
Community Member

other than saying "that shouldn't happen", it's going to be difficult for any of us to say what's going on.  i'd strongly suggest contacting Canvas Support, who can look at your class's setup and see if they can diagnose the issue.  You can contact Canvas Support by using the Help Menu, and selecting "report a problem".

View solution in original post

2 Replies
Highlighted
Community Member

other than saying "that shouldn't happen", it's going to be difficult for any of us to say what's going on.  i'd strongly suggest contacting Canvas Support, who can look at your class's setup and see if they can diagnose the issue.  You can contact Canvas Support by using the Help Menu, and selecting "report a problem".

View solution in original post

Highlighted
Community Member

Thank you!