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Does Kaltura have a course limit for publishing a single video?

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Does Kaltura have a limit on how many courses you can publish a single video in? One of my instructors is getting this error when she is trying to publish to the media gallery for several more courses. I've never seen it before and I can't find any troubleshooting documentation from Kaltura (so far) on their site, and our contact hasn't responded. 

See attached image.

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Thank you rogrant@nmsu.edu‌ for responding. I was able to eventually talk to our CSM with Kaltura, and apparently there is a course publish limit of 32 courses. Not ideal for us, as we have to go into the admin side of Kaltura and unpublish from concluded courses. Thanks for bringing it up. You may mark this as answered -- hope this helps someone else if they end up in my shoes. Smiley Happy 

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Community Coach
Community Coach

epulham@mtec.edu,

First, I want to apologize for your question sitting in the community for so long without a response.

 

Second, it looks like you have stumped the Canvas Community.  Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.

How we keep your questions flowing!

Robbie

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Thank you rogrant@nmsu.edu‌ for responding. I was able to eventually talk to our CSM with Kaltura, and apparently there is a course publish limit of 32 courses. Not ideal for us, as we have to go into the admin side of Kaltura and unpublish from concluded courses. Thanks for bringing it up. You may mark this as answered -- hope this helps someone else if they end up in my shoes. Smiley Happy 

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batemanem@gmail.com,


Glad to hear that you were given helpful information and thank you for coming back and closing the loop with this question.  It is a HUGE help to the community and it is also GREATLY appreciated!!!

Robbie