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whatiflou
Surveyor

Don't receive confirmation text message

Don't receive confirmation text message when trying to sign up for notifications. I am a student, but I don't get the text message and I have retried sending it multiple times. I also tried using another person's phone number and they didn't get the text message from Canvas either.

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Hildi_Pardo
Community Advocate
Community Advocate

Hi Whatiflou:

The best I can offer is this Canvas Guide:

https://community.canvaslms.com/t5/Student-Guide/How-do-I-add-a-text-SMS-contact-method-in-Canvas-as...

Under Notes is says:  

  • SMS notifications are only available for Announcements and Grading notification types.