Duplicate 'Push Notifications'

[britta_falcon]

Hi, One of my students is receiving duplicate 'Push Notifications'. Is there a fix to this?

[Bobby2 · Accepted solution]

Hi  @britta_falcon  Thank You for your question.

I'm wondering if it's how they have set up their notifications. Here's a guide that you could share with them to do some trouble shooting. How do I set my Canvas notification preferences as a student?

If that doesn't help then they could contact Canvas Support. https://community.canvaslms.com/docs/DOC-17624-how-to-contact-canvas-support 

Sing out if you need a hand.