Every time I import a test I get an error message

[gumstetter]

I have tried saving the file as blackboard, canvas, DL2 to load a test bank from exam view.  Each time I get an error message.  Some say unsupported content package, Some say There was an unexpected error, please contact support.  Anybody know how to fix this?

[Robbie_Grant]

 @gumstetter 

Welcome to the Canvas Community!!!

I found a couple of resources that I hope will help:

Turning an ExamView File Into a Canvas Quiz - YouTube 

Exporting a Test/Question Bank for Canvas 

Robbie

[gumstetter]

Thank you so much for your answer to my question, it helped big time.  I apologize for this delayed reply but please know that I appreciate your help.  Thanks again.

[bsaxton1]

 @Robbie_Grant ‌

I'm having a similar issue with the unexpected error message.  I have been trying to import my test banks from Evolve, but each time it fails and I get a unexpected error message, contact support.  I have recently imported several tests from there using the Common Cartridge Package and had no issues.  I have reported the problem under the Help tab, but have not heard back. Any ideas on why this is happening?