File Preview Not Working

toni_mardis
Community Member

We are experiencing issues with File Preview not working.  Every File that a student either attaches in an inbox or online in assignments is having to be downloaded to a teachers computer.  This is not helping when using speedgrader or saving our teachers time.  Example here is from inbox.  What are we doing wrong?  This file in the image is .jpg.  We use the Chrome browser and it is updated.

toni_mardis_1-1603121085599.png

Any help or advice would greatly be appreciated. 

 

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