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105209413394130
Surveyor

Files upload : error code 500

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Hello everyone,

I tried looking for a solution but the only one I found (clearing cookies) didn't work. 

When I try to upload files (video, images) in the "Files" section, I keep getting " Error : Request failed with status code 500" . Do you have any ideas where is it coming from ? 

Thank you ! 

erreur.PNG

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2 Solutions

Accepted Solutions
StéphanieJ
Surveyor

Bonjour, Il s'agit d'un problème de serveurs. Il faut réessayer un peu plus tard

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105209413394130
Surveyor

Hi ! 

Thank you both for your time ! Actually, I had the whole space available, so I guess that the problem wasn't there. I did as StéphanieJ suggested and waited, later in the afternoon the whole process went well 🙂 

View solution in original post

3 Replies
StéphanieJ
Surveyor

Bonjour, Il s'agit d'un problème de serveurs. Il faut réessayer un peu plus tard

View solution in original post

chofer
Community Coach
Community Coach

Hello @105209413394130 ...

At the bottom of your "Files" screen, it will tell you how much space you have available and how much available space you have left.  What does that look like for you?

105209413394130
Surveyor

Hi ! 

Thank you both for your time ! Actually, I had the whole space available, so I guess that the problem wasn't there. I did as StéphanieJ suggested and waited, later in the afternoon the whole process went well 🙂 

View solution in original post