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Surveyor

Grade Sync no longer working 2nd quarter

I was able to sync grades 1st quarter.  Now, it's not working anymore.  I am getting these errors.

TallMrRobb_0-1603729952085.png

 

 

 

 

 

 

 

Looking at the downloaded Excel sheet of errors, it's grades for 2nd quarter.  In Aeries, we are in Quarter 2.  But in Canvas, it seems like we're in a single year-long term.  It looks different as a teacher than my son's Canvas - that has terms with quarters.  I don't have the ability / control to change the terms in Canvas as far as I can tell clicking around in settings and other areas.

imsx_severitylevellineItemIdmessagestatusCodestudentId
errorerror1388f990
-cd17-4756-85a9-9bfcd9bccf2f
Unable To read the score id (lineItem sourcedId Is invalid).400STU_2013

 

Weird part, in Aeries, the assignment does show up after sync.  Fri 10/23 #18.3 Earth's ...  It's just not entering the student grades.

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How do I get the sync to work properly again?  I have been clicking around in Canvas and Aeries for ~20 minutes and cannot find a missing link / setting.

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Surveyor

Yes!  This is what's happening with me at my school using Aeries, too! Now that I think about the timing of the issue (just the past couple days), it would coincide with our 2nd quarter assignments also (wonder if you're a colleague of mine). 

Anyway, my admin is now aware and assures me they're looking into it.