The following error message appears when teachers try to sync their Canvas gradebooks to PowerSchool / "Sync to SIS":
{"type":"RetryError","message":"Retries exceeded","stack":"CompositeError: Retries exceeded\n at _callee$ (/usr/src/app/lib/util.js:139:21)\n at tryCatch (/usr/src/app/node_modules/regenerator-runtime/runtime.js:45:40)\n at Generator.invoke [as _invoke] (/usr/src/app/node_modules/regenerator-runtime/runtime.js:274:22)\n at Generator.prototype.<computed> [as throw] (/usr/src/app/node_modules/regenerator-runtime/runtime.js:97:21)\n at asyncGeneratorStep (/usr/src/app/node_modules/@babel/runtime/helpers/asyncToGenerator.js:3:24)\n at _throw (/usr/src/app/node_modules/@babel/runtime/helpers/asyncToGenerator.js:29:9)\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (internal/process/task_queues.js:97:5)\n--- Inner error #0: Error: permission denied\n at handleVaultResponse (/usr/src/app/node_modules/node-vault/src/index.js:58:21)\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (internal/process/task_queues.js:97:5)\n--- End of inner error\n--- Inner error #1: Error: permission denied\n at handleVaultResponse (/usr/src/app/node_modules/node-vault/src/index.js:58:21)\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (internal/process/task_queues.js:97:5)\n--- End of inner error"}
Solved! Go to Solution.
The problem seems to be fixed (for now) no more error messages and teachers are able to sync to SIS
We re getting the same error when trying to sync to skyward.
The problem seems to be fixed (for now) no more error messages and teachers are able to sync to SIS