Grades Disappearing from Gradebook

[lynette_pankey]

I have had students completing assignments in Canvas and syncing their grades with PowerSchool; however, when I went sync today for the end of the quarter, all the grades in all my classes have disappeared. What is going on, and how can I fix this. I know I can see the grades in gradebook history, but I would really like to not have to write down all those grades and enter them manually into PowerSchool.

Thanks for any answers.

[Robbie_Grant]

 @lynette_pankey 

Welcome to the Canvas Community!!!

I believe this may be an issue with the dates for that grading period.  Are you trying to sync after the grading period has ended?

Robbie

[KristinL]

Hi Lynette - I hope you were able to find a solution for your disappearing grades! If you were, it would be wonderful to hear how you recovered them. For now, I'm going to mark your question as "Assumed Answered" but it will not prevent you or any other Community member from commenting. How we keep your questions flowing!‌