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Grades and comments missing in Grade History as well


I am the TA in a course and we have had some issues over the past few days. So the professor says that he entered grades and comments for a particular assignment using SpeedGrader, however, I see neither of these and it appears they are completely nonexistent on both of our ends.

Obviously, he read these assignments, so I don't understand how this has occurred that the record of his efforts are just gone. That is to say, I have looked in the grading history of the grades and I have checked the beta and test versions of canvas to no avail. 

How is this possible? Is there no hope of recovery? He said he will just regrade them, but I feel bad and wanted to reach out before he went through all those efforts again.

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