Has anyone seen an issue where an essay question in a quiz only captures part of the written answer?

hallmans
Community Contributor

We have a student who submitted a quiz and says that their complete answer was not captured. I went through the logs and can see when he accessed that specific question and how often it was autosaved. The one thing that might be an issue is that he said he had added a few spaces between sentences and thought if we scrolled down, we would see the whole answer.  Has anyone ever seen this kind of behavior in quizzes?