Having to login again in course modules

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kaseylikens
Community Novice

I login in to Canvas, can see my dashboard, can click on a course, but as soon as I click on a link in a module, I am prompted to login again. This occurs on Google Chrome and incognito mode for Chrome. Not an issue on Safari, but didn't know if anyone else is experiencing this. 

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kmeeusen
Community Champion

Hi  @kaseylikens  Welcome to the Canvas Community!

I have never had the happen before, but I know what happened. It is that "Incognito" mode. Only authorized users can access Canvas courses. When in incognito mode, your Canvas ID and login don't carry to the course.

Kelley

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