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hkem639
Community Member

Help! My laptop has suddenly stopped allowing me to access my canvas courses, this is just what my dashboard looks like and I am unable to access any information (modules, recording, assessments, etc). I have no idea what to do!

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Stefanie
Community Team
Community Team

Hello,  @hkem639   and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

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4 Replies
Stefanie
Community Team
Community Team

Hello,  @hkem639   and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

View solution in original post

sbm9009
Community Member

Thank you so much stefaniesanders‌ ! Chrome worked well! Appreciate this! 

sbm9009
Community Member

Same thing happened to me yesterday. Use a different web browser like Chrome instead. Chrome worked well for me. It is probably already installed on you laptop. If not, download it. 

talway
Explorer III

I have seen that twice in the last three days and each time the user was using the Internet Explorer browser.  Once they switched browsers everything presented itself normally.