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Community Member

Help loading a video in Canvas

I loaded a video on Tuesday, then it disappeared. When I try to reload, I receive an error message. The video will not load. Can anyone help with this? I am using a pc and not a Mac.  Thank you.

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Community Advocate

Hello, you may want to check and see how much course storage you still have.  It could be because the video is too large for the allotted space.  You can go to "Files" button and it will tell you near the bottom what amount you have used vs left.

Hope this helps!

Nick

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