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@quentin_gausset , in general the only way to get help over the phone would be through your local Institution. Some Institutions pay more for phone support from Canvas (this option would show up if you clicked the Help link at the bottom left in Canvas) or provide the support directly through people at the Institution. To find out the best way to get this type of help you would want to contact the people in charge of Canvas at your Institution.
Yet, the Community is a pretty fast-paced place and most questions get answered pretty quickly. As it is right now it looks like you asked this question about three minutes ago (give or take) and got the correct answer already! 
Hope this helps!
@quentin_gausset , in general the only way to get help over the phone would be through your local Institution. Some Institutions pay more for phone support from Canvas (this option would show up if you clicked the Help link at the bottom left in Canvas) or provide the support directly through people at the Institution. To find out the best way to get this type of help you would want to contact the people in charge of Canvas at your Institution.
Yet, the Community is a pretty fast-paced place and most questions get answered pretty quickly. As it is right now it looks like you asked this question about three minutes ago (give or take) and got the correct answer already!
Hope this helps!
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