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Community Member

How come my Canvas isn't loading?

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Hi there,

For some reason my personal canvas doesn't seem to allow me to have access to my classes and their respected information (eg. Assessments, Reading lists.) I can open the page up but the icons to press into the classes doesn't seem to work.

I was wondering in how I should proceed with this?

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Community Team
Community Team

Hi, s3658552@student.rmit.edu.au and  Welcome to the Canvas Community! From your description of the problem, it sounds like the cause might be an out-of-date/unsupported browser. Check your device specifications and browser versions against those listed in What are the basic computer specifications for Canvas?‌ and Which browsers does Canvas support?‌ and update if necessary. If this doesn't resolve the issue, please contact Canvas Support ( How do I get help with Canvas as a student?‌ provides general instructions, but institutions often customize the support options that display on their Help menus, and if that's the case, use the support pathway specifically provided by your school).

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Community Team
Community Team

Hi, s3658552@student.rmit.edu.au and  Welcome to the Canvas Community! From your description of the problem, it sounds like the cause might be an out-of-date/unsupported browser. Check your device specifications and browser versions against those listed in What are the basic computer specifications for Canvas?‌ and Which browsers does Canvas support?‌ and update if necessary. If this doesn't resolve the issue, please contact Canvas Support ( How do I get help with Canvas as a student?‌ provides general instructions, but institutions often customize the support options that display on their Help menus, and if that's the case, use the support pathway specifically provided by your school).

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