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Community Advocate
Community Advocate

How to get Studio comments to show in the course?

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I am working with an instructor. She added videos to her Canvas Studio library, and then added the comments from there. When she embedded the videos into her course, the comments were not there. 

A Canvas rep suggested that the video has to be added to the course first before the adding the comments, but that's not what it looks like in their guides. Am I missing something?

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Community Coach
Community Coach

The suggestion to add the videos to the course and then add comments I think is correct.  Comments on a video are course specific.  If you add the same video to 4 courses, when you access the video in each course the comments are specific to being made in that course.  The same is true of Analytics I believe as well.  If you access the video from from the main Studio Dashboard I think there is even a drop down where you can select which course to view comments and analytics from.

Rick

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Community Coach
Community Coach

Hello there, @tracy_stuntz ...

I assume that you are probably looking at this Guide, correct?  How do I add comments or replies to media in Canvas Studio?  If this is the case, the Canvas rep that you spoke with is correct.  I'm taking a bit of a guess here (because I cannot see your screen to confirm), but take a look at the images (specifically the ones under the "Enable Comments" and "Create Comment" headings) in the Guide that I linked.  In those images, right above the tabs for "Details", "Comments", "Insights", and "Captions", there is a drop-down list which usually defaults to "My Library" ...aka your Studio "My Library".  Were the comments posted to the "My Library" selection?  If the video was brand new in Studio (not yet added to any course), then I think the only option in that drop-down would be "My Library".  Once the video was added to a course, then you'd have another drop-down option for the course.  Since "My Library" isn't technically a course, this would explain why the process you described of commenting first and then embedding the video in a course would not display the comments as you had hoped.  If, after you embedded the video in the course, you posted a comment on the video in the course, you could then return later to your "Studio" button on your global navigation menu, and then you could go into that video and see that the comments you posted in the course should show up within the drop-down list...and not "My Library".  Here's a little bit more information for you to look through: How do I manage comments for media in Canvas Studio?.

I hope this will be of help to you, Tracy.  Sing out if you have any other questions about this...thanks!  Take care, stay safe, and be well.

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Community Coach
Community Coach

The suggestion to add the videos to the course and then add comments I think is correct.  Comments on a video are course specific.  If you add the same video to 4 courses, when you access the video in each course the comments are specific to being made in that course.  The same is true of Analytics I believe as well.  If you access the video from from the main Studio Dashboard I think there is even a drop down where you can select which course to view comments and analytics from.

Rick

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It just doesn't say that anywhere. Even in this guide: How do I add comments or replies to media in Canvas Studio? it shows them adding comments to the video in the library.

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Yeah, I do see what you mean.  I don't have Canvas Studio at my school but I have led some training on it so I'm mainly speaking from my own experience when training.   From our training notes i do see the following:

  • Comments do not transfer from course-to-course
    • Comments do Transfer with Canvas Studio tool submission (assignment).

So I think what you are finding is that the guides are not real clear, but if you do add the videos to a course and then make comments I think it should work for you.

Rick

Hey there, @tracy_stuntz and @rmurchshafer1 ...

I think you are both looking for this Guide: How do I manage comments for media in Canvas Studio?.

Hope this helps.

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Community Coach
Community Coach

Hello there, @tracy_stuntz ...

I assume that you are probably looking at this Guide, correct?  How do I add comments or replies to media in Canvas Studio?  If this is the case, the Canvas rep that you spoke with is correct.  I'm taking a bit of a guess here (because I cannot see your screen to confirm), but take a look at the images (specifically the ones under the "Enable Comments" and "Create Comment" headings) in the Guide that I linked.  In those images, right above the tabs for "Details", "Comments", "Insights", and "Captions", there is a drop-down list which usually defaults to "My Library" ...aka your Studio "My Library".  Were the comments posted to the "My Library" selection?  If the video was brand new in Studio (not yet added to any course), then I think the only option in that drop-down would be "My Library".  Once the video was added to a course, then you'd have another drop-down option for the course.  Since "My Library" isn't technically a course, this would explain why the process you described of commenting first and then embedding the video in a course would not display the comments as you had hoped.  If, after you embedded the video in the course, you posted a comment on the video in the course, you could then return later to your "Studio" button on your global navigation menu, and then you could go into that video and see that the comments you posted in the course should show up within the drop-down list...and not "My Library".  Here's a little bit more information for you to look through: How do I manage comments for media in Canvas Studio?.

I hope this will be of help to you, Tracy.  Sing out if you have any other questions about this...thanks!  Take care, stay safe, and be well.

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It just seems like an unusual work flow to me, but we'll work around it. 

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@tracy_stuntz ...

I'm not sure I completely agree.  Like I said, if the video was just added to the Studio library (via the "Studio" button on the global navigation menu), how would Studio know what course to add those comments to if the video hasn't been added to the course yet?  Like @rmurchshafer1 was saying, the video could be added to multiple courses...even courses that didn't have the same subject matter.  So, I could see a situation where you embed a video in two completely different courses, but you wanted to comment on different parts of the video based on the subject matter of the course.  My $0.02.

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Maybe I am over-thinking. But I guess this faculty assumed it would be like adding a quiz, you would be able to choose which set of comments you wanted to add to each course. I just wish there was a warning or something in the guides for faculty so this wouldn't have happened. 

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@tracy_stuntz ...

If you feel that the Canvas Guides I linked to are not clear, you can always post a comment to the bottom of them to let the Canvas Docs Teams know you have a suggestion.  They are pretty responsive to our comments and feedback, and they would take your comments into consideration for continuous improvement.  Might be worth posting a note for them.  🙂