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cbirdsong
Surveyor II

How to see Commons icon if missing from account

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I have a couple new teachers that do not see the Commons icon in the left side menu - has anyone had this happen and is there a way to get those teachers into the Commons site? They need to be added to a group for their department. Thanks!

commons open‌ #viewing canvas commons

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kona
Community Coach
Community Coach

cbirdsong, greetings! Have these new teachers been added to a course in Canvas as a teacher? If not, then Canvas might not be recognizing them as teachers - and as such, they wouldn't have access to Commons. So the fix would be to add these teachers as a "teacher" to a course in Canvas. 

Hope this helps! 

Kona

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2 Replies
kona
Community Coach
Community Coach

cbirdsong, greetings! Have these new teachers been added to a course in Canvas as a teacher? If not, then Canvas might not be recognizing them as teachers - and as such, they wouldn't have access to Commons. So the fix would be to add these teachers as a "teacher" to a course in Canvas. 

Hope this helps! 

Kona

View solution in original post

Do they have to be a teacher in the current term? We have an instructor who is a teacher in the upcoming term, and also spring 2019, which has ended, but not this term.  She does not have the commons icon.