I am not able to access anything on canvas quizzes, grades
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10-09-2019
11:44 AM
I can only see the chapters in the modules group however if i want to check my grades , announcements, and quizzes its just a blank white screen. please help
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10-09-2019
06:40 PM
Hello there, @10853676 Welcome to the Canvas Community. Thank you for posting your question.
Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
I hope these resources will be of help to you, Simone. Please let us know if you have any other questions about this...thanks!