cancel
Showing results for 
Search instead for 
Did you mean: 
ryder_2147732
Community Member

I am trying to submit two video files for an assignment. They are not submitting no matter how long I wait. What can I do about it. I cannot support it with media, files, or both on a URL as I have tried them already. What can I do to fix it?

Jump to solution

why can't I submit the assignments. 

1 Solution

Accepted Solutions
Robbie_Grant
Community Coach
Community Coach

 @ryder_2147732 

Welcome to the Canvas Community.

How large (file size wise) are these videos?  If they are larger than 500MB they will not upload.  If they are smaller than that it may take minutes to an hour or so for them to upload (this depends on the upload speed of your ISP).

Here is some more information:

https://community.canvaslms.com/docs/DOC-12708 (It says instructor but is valid for a student as well)

Robbie

View solution in original post

1 Reply
Robbie_Grant
Community Coach
Community Coach

 @ryder_2147732 

Welcome to the Canvas Community.

How large (file size wise) are these videos?  If they are larger than 500MB they will not upload.  If they are smaller than that it may take minutes to an hour or so for them to upload (this depends on the upload speed of your ISP).

Here is some more information:

https://community.canvaslms.com/docs/DOC-12708 (It says instructor but is valid for a student as well)

Robbie

View solution in original post