I can not access Canvas on my phone
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have been trying for days to load Canvas on my phone and I keep getting the same error. My app is up to date. I've cleared the cache and data. I've uninstalled and reinstalled. I've rebooted my phone. Nothing is working. I can't even login to this site on my phone to post. Attached are two screen shots of my error messages.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Michelle -
I encourage you to reach out to your local Canvas Support team. I believe there's an issue with how the Android app is accessing the information for your school. The set up requires https, not http. I wish I had an immediate fix for you, but talking to the technology department at Shasta is the quickest way to get a result that will help you and other students and faculty on campus.