cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Community Member

I can't log in to Canvas.

Jump to solution

I am helping another student. Canvas doesn't recognize  ID number. Fail login message. Able to  login to Viking portal. Should I  recreate an account for Canvas?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Community Coach
Community Coach

Good evening, @dejesus52201 ...

This would be a question that you need to ask someone at your school...such as a local Canvas administrator or someone from your school's Online Learning/eLearning department.  We here in the Canvas Community would not be able to assist with a question like this because we do not have access to your school's Canvas environment or the course(s) in it.  Hopefully, someone at your school will be able to help you and the other student with getting logged in to Canvas.  Good luck!

View solution in original post

0 Kudos
1 Reply
Highlighted
Community Coach
Community Coach

Good evening, @dejesus52201 ...

This would be a question that you need to ask someone at your school...such as a local Canvas administrator or someone from your school's Online Learning/eLearning department.  We here in the Canvas Community would not be able to assist with a question like this because we do not have access to your school's Canvas environment or the course(s) in it.  Hopefully, someone at your school will be able to help you and the other student with getting logged in to Canvas.  Good luck!

View solution in original post

0 Kudos