I'm logged into canvas and majority of the screens just come up blank, how do I fix this?
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10-09-2019
05:13 PM
Both boxes for my classes are blank and only certain tabs open, however, most of them come up blank and it won't let me access assignments or quizzes. How do I fix this?
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10-09-2019
05:34 PM
Hello there, @rmonaco0 Welcome to the Canvas Community. Thank you for posting your question.
Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
I hope these resources will be of help to you, Rachel. Please let us know if you have any other questions about this...thanks!