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AthenaWen
Surveyor

I submitted a major homework. Now it says it's missing

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I submitted a major homework for a class, it even had the confetti and it showed up as submitted. I just got a message saying I didn't submit. What's up with that?

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chofer
Community Coach
Community Coach

Hello @AthenaWen ...

Oh no!  That does not sound good.  One of the first things to do, if you haven't done so already, would be to reach out to your instructor to see if he/she received your assignment submission.  If you don't have any luck there, try reaching out to Canvas Support via the "Help" menu on the left-hand global navigation menu of your screen.  I'm not sure if they'll be able to recover the assignment for you, but they may be able to look at some logs of when you were logged in to see what kinds of activity you had in your course.  Good luck to you, and I hope that you're assignment will be able to get submitted.  How do I get help with Canvas as a student? - Canvas Community

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chofer
Community Coach
Community Coach

Hello @AthenaWen ...

Oh no!  That does not sound good.  One of the first things to do, if you haven't done so already, would be to reach out to your instructor to see if he/she received your assignment submission.  If you don't have any luck there, try reaching out to Canvas Support via the "Help" menu on the left-hand global navigation menu of your screen.  I'm not sure if they'll be able to recover the assignment for you, but they may be able to look at some logs of when you were logged in to see what kinds of activity you had in your course.  Good luck to you, and I hope that you're assignment will be able to get submitted.  How do I get help with Canvas as a student? - Canvas Community

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AthenaWen
Surveyor

Okay, thank you so much!