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Community Member

Im getting a warning banner about my browser not supporting canvas. Now my MindTap courses won't work. what do I do?

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Im getting a warning banner about my browser not supporting canvas. Now my MindTap courses won't work. what do I do?

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Community Advocate
Community Advocate

Hi Jessica - Lucas is correct; anytime you see a message like that the first step is to update your browser.  You can check out Canvas' requirements here: Which browsers does Canvas support?  Also, if you are using a browser on a smartphone or tablet, there are many limitations, outlined here: Canvas Limited-Support Guidelines for Mobile Browsers on Tablet Devices .  For such devices, you are generally best off using the Canvas Student app, as covered here: https://community.canvaslms.com/docs/DOC-4048 

Hopefully some of those links above will assist.

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Learner II

Hi laffertyj4@students.an.edu‌,

You might be using an outdated version of your browser. What browser are you using?

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Community Advocate
Community Advocate

Hi Jessica - Lucas is correct; anytime you see a message like that the first step is to update your browser.  You can check out Canvas' requirements here: Which browsers does Canvas support?  Also, if you are using a browser on a smartphone or tablet, there are many limitations, outlined here: Canvas Limited-Support Guidelines for Mobile Browsers on Tablet Devices .  For such devices, you are generally best off using the Canvas Student app, as covered here: https://community.canvaslms.com/docs/DOC-4048 

Hopefully some of those links above will assist.

View solution in original post

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