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Community Member

Incorrect Quiz Answers Being Marked as Correct

Hello -

I have an instructor who reported that even though a student responded incorrectly on a quiz question, Canvas marked it as correct and gave the points. (see screen shot)Quiz Answer Incorrect but Marked as Correct

Any advice?

Thanks!

5 Replies
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Community Coach
Community Coach

Hi ab6457@wayne.edu 

What would be really helpful would be to see a screenshot of this question in instructor edit mode.  My first suspicion is that the instructor set the wrong response as the correct response.

Kelley

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Hi Kelley,

That screen shot is from the instructor while he was going through student's exams.

~Amy

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Community Coach
Community Coach

ab6457@wayne.edu, greetings! I can't find it right now, but I recently (last week or so) saw someone else post about the exact same issue. For something like this, you would want to submit a ticket to Canvas Support so they can look further into the issue.

Please let us know what you find out!

Kona

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Community Member

Thanks! Will do! kelley.meeusen@cptc.edu

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My Bad, ab6457@wayne.edu !

I think it might be time for a support ticket.

Many apologies!

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