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Lag time between teacher gradebook updating and student seeing updated score?

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What is the lag time between a teacher entering a grade in the Canvas grade book with the overall grade updating and the student seeing the updated overall grade in their account?

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Surveyor

Hi Natalie,

There should be little or no log time between when the instructor updates a grade and when that grade is visible to the student.  However, it is possible that the student's web browser might cache the old value rather than retrieving the new value from Canvas right away.

Instructure has some instructions on clearing the browser cache atHow do I clear my browser cache on a PC? andhttps://community.canvaslms.com/docs/DOC-10708-67952720330 

Mike

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Surveyor

Hi Natalie,

There should be little or no log time between when the instructor updates a grade and when that grade is visible to the student.  However, it is possible that the student's web browser might cache the old value rather than retrieving the new value from Canvas right away.

Instructure has some instructions on clearing the browser cache atHow do I clear my browser cache on a PC? andhttps://community.canvaslms.com/docs/DOC-10708-67952720330 

Mike

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Community Member

Thank you Mike! That makes sense. Students were staying logged in for a few days at a time. We had them log out/log back in to refresh everything and it seemed to work. Didn't think about the cache. I will make sure to have teachers share that with their students. Again, many thanks!

Natalie Benda

Ed Tech TOSA

Buena Park School District

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