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tross
Explorer II

Limits on Insights

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Is there a limit on how many students you see on the Insights list.   I have students that are not showing up and trying to find out why the student isn't showing for me to check.

 

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chofer
Community Coach
Community Coach

Hello there, @tross ...

I don't *think* there are any limits on the number of students that can be displayed on the "Insights" tab of a Studio video.  For example, in my own Studio profile, I have a video where 98 people are listed.  Do you know for certain that your students have actually viewed the video?  They may not show up in "Insights" until they've actually started to view the video.  Also, are you selecting the proper course from the drop-down list right above the "Insights" tab?  See the "Select Course" section in this Guide: How do I view user insights and analytics for medi... - Canvas Community.

I hope this will help a bit.  Let Community members know if you have any other questions about this...thanks!  Take care, stay safe, and be well.

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2 Replies
chofer
Community Coach
Community Coach

Hello there, @tross ...

I don't *think* there are any limits on the number of students that can be displayed on the "Insights" tab of a Studio video.  For example, in my own Studio profile, I have a video where 98 people are listed.  Do you know for certain that your students have actually viewed the video?  They may not show up in "Insights" until they've actually started to view the video.  Also, are you selecting the proper course from the drop-down list right above the "Insights" tab?  See the "Select Course" section in this Guide: How do I view user insights and analytics for medi... - Canvas Community.

I hope this will help a bit.  Let Community members know if you have any other questions about this...thanks!  Take care, stay safe, and be well.

View solution in original post

GeogShark
Surveyor II

As I, and others, have posted here (search "Studio Insight"), there seem to be problems with the accuracy of this feature.  I wish someone with knowledge about its functionality would explain why sometimes, a student watches the video and is not recorded as having done so.  I am *still* attempting to use this to track participation for credit in my online classes and it's very tedious given the software limitations.