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Lock symbol appears for quiz graphic

I have imported a Quiz from Commons in our district created by a co-teacher.  When I import into my course, there are lock symbols where the graphics should be.  Other teachers who import the quiz in their courses are seeing the graphics.  I have attempted to import the quiz from another computer and the same thing occurs. Why would this be happening?

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3 Replies
Community Member

Good morning, Pam.  I shared your question with the Commons Group.  I hope they can help you!

Thank you!

Community Coach
Community Coach

Hello there,  @pamela_oliver1 ...

I am reviewing older questions here in the Canvas Community, and I came across your question.  I wanted to check in with you because I noticed that there hasn't been any new activity in this topic since March 27, 2019.  I'm sorry to see that your question appears to be unanswered.  You may have stumped the Community with your question.  Have you been able to come up with any resolution on your own since you first posted your question back in March?  If so, would you be willing to share your solution with us here in this thread?  Or, if you are still looking for some help with this question, please come back to this topic to post a note below letting Community members know how we might be able to assist you.  For the time being, I am going to mark your question as "Assumed Answered"...not because we've necessarily found a solution for you...but more because we've not had any new activity in this topic for over six months.  However, that won't prevent you or others from posting additional questions and/or comments below that are related to this topic.  I hope that's alight with you, Pam.  Looking forward to hearing back from you soon.