Mass Update in Ticket System

[cpowell]

How can I apply a macro to more than one ticket in the new ticket system?

[scottdennis]

Hi Celia,

When you say "new ticket system" are you referring to a support ticketing system, maybe utilized by UEN?

[cpowell]

Yes the ticket system used by Granite and Canvas.

Celia Powell

Educational Technology

GRANITE SCHOOL DISTRICT

(385) 646-7117

[scottdennis · Accepted solution]

Hi Celia,

I pinged your CSM and she will be reaching out.

Thanks,

SD