I'm trying to set up a Mastery Path starting from an introductory quiz, but I'm consistently running into the same issue. When I complete the quiz using the test student environment, no subsequent material is released. Instead, the module continues to say "Locked until [quiz] is graded" despite the mark appearing in the "Grades" section. I have checked the quiz/mastery path settings and can't seem to find anything that would prevent the release of material, but I must be missing something.
Has anyone else had this problem? Any help would be much appreciated!
I have found that in order to release the content I have to refresh and then it appears. I'm not sure if this will take care of your problem or not but I was looking to see if there was a solution to having to refresh because I can see students being confused by this.
The refresh issue is annoying. I know I reported it to our local support group, and I believe they reported it to Canvas. But today is the first day I've worked with a local issue where "locked until" doesn't resolve upon reload. I am still investigating to see if other students in the same class are getting past this impossible lock or not.
The must-refresh UX has led me to not yet recommend Mastery Paths, even though it's turned on at our institution.
Since this is a discussion thread, I'll add that I'm seeing similar refresh-data challenges with other LTI Modules integrations -- Badgr, at the moment. It's as if the call-back from the Grades table (all my terms, NOT official) doesn't happen between Module pages and so the LTI tool doesn't know what it doesn't know.
I am having a similar problem where it says "Locked until mastery path is processed". What is odd that it works perfectly fine for 79 of my students, it's just one student who is having this issue. I have graded his quiz, but his assignments don't appear.
What is meant by refresh? Any advice?
Not trying to double post, but see this discussion for a possible fix on Mastery Paths not updating. Mastery Paths needs the admin account called 'Conditional Release API' to work.
Adding one more report of a bug here. We are experiencing the exact same thing. The assessment (quiz) and paths are built correctly but when viewing as a test student (after resetting the view multiple times) does not work. The "Locked until [quiz] is graded" message despite the mark appearing in the "Grades" section. (I saw my grade in Student View). Having students refresh is not an acceptable solution. This is definitely feels like a bug and needs to be addressed.
I'm having the same problem... Did you notice the possible fix mentioned by Bruce Richards?
"Finally got a fix from the Canvas Engineering team. Seems for Mastery Paths to work, it requires a default admin 'Conditional Release API' which was missing from our Canvas instance account. See the Canvas Release notes on Mastery Pathsunder "Account Setup". We were not aware of this account.