I've st up several Modules using the web mode, and added a prereq - stus must complete the first module before getting to access any other modules. HOWEVER in the Android mobile app, they're all open with no pre-reqs. How do we fix this?
Hello @eschmidt29 ,
This might be an issue support is not aware of, best option would be to submit a ticket to support.
Have a great day.
@eschmidt ,
I just tested this on my Android testing device with the latest version of the Android app and the items are locked. They aren't greyed out, like the web, but when I tap on an item I am told that I need to complete a pre-requisite to be able to view this content. Is this happening to all Android users or just one or a few? Maybe you can attach a screenshot of the issue so I can further. Either way, if you are still having the issue, you should put in a ticket with Canvas or you local tech support. Thanks.
Hi @eschmidt ,
Just checking in again to see if you were able to figure out this issue. Let us know if we can help.