My File Tab is not Clickable

[aprilvazquez]

All of a sudden I can't click on my "Files" tab on Canvas to upload any files. How can I fix this?  I see the tab and I've used in hundreds of times. Now, it's dull looking and not active. Please help!

[Blsd2tch]

I have the same problem. It just started!

[aprilvazquez]

Wow. I hope it gets resolved soon! I really depend on this for my online courses!

[alan20]

I am experiencing the same issue

[Chris_Hofer]

Hello @aprilvazquez ...

I'm not sure if you are an instructor or a student.  If you are an instructor, are you referring to the "Files" course navigation button on the left side of your Canvas course?  If so, does it have a crossed-out eye icon next to it?  If it does, then you can enable that button by following the directions in this Guide: How do I manage Course Navigation links?.

I hope this will be of help to you.  Sing out if you have any other questions about this...thanks!  Take care...be well.

[alan20]

Hi, 

The problem has now been rectified (not sure if this was a glitch in the system or someone working on it) and I can now access the tab again.

Many thanks for your help.

Take care