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My File Tab is not Clickable

All of a sudden I can't click on my "Files" tab on Canvas to upload any files. How can I fix this?  I see the tab and I've used in hundreds of times. Now, it's dull looking and not active. Please help!

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I have the same problem. It just started!

Wow. I hope it gets resolved soon! I really depend on this for my online courses!


I am experiencing the same issue

Community Coach
Community Coach

Hello @aprilvazquez ...

I'm not sure if you are an instructor or a student.  If you are an instructor, are you referring to the "Files" course navigation button on the left side of your Canvas course?  If so, does it have a crossed-out eye icon next to it?  If it does, then you can enable that button by following the directions in this Guide: How do I manage Course Navigation links?.

I hope this will be of help to you.  Sing out if you have any other questions about this...thanks!  Take well.



The problem has now been rectified (not sure if this was a glitch in the system or someone working on it) and I can now access the tab again.

Many thanks for your help.

Take care