My dashboard was working this morning, now when I log on, it shows nothing and I go to my individual classes and it won't show my assignments anymore on my laptop?
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08-28-2019
10:23 PM
I can still see my dashboard on my iPhone and assignments there but I can't upload my word documents from my phone and it won't load my assignments or the dashboard from the 3 computers I have at home
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08-29-2019
02:11 PM
Howdy Nikki,
Thanks for letting us know. Sorry to hear about your difficulties but Canvas is fully operational. You may want to try these troubleshooting steps:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser. Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Hope that helps!
Sky V.