I normally use gifs for my course view cards. However, 2 out of 6 of mine are moving on the course settings page but not in the actual card view. This is only annoying me. I am sure it's not a big deal to the students, but I like the animation on the dashboard because I am "that kind of teacher." Does anyone else have this issue? I haven't checked yet with a student to see if the gif moves for them.
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I did some digging because we had some GIFs as card headers too and I noticed that ours aren't giffing either.
I opened the dev tools in Chrome and took a look at how the image is loaded. This is the URL on the page:
Two things to notice:
WebP is a new web image framework from Google that keeps high quality images without having a huge file. They allow for animation, so I'm assuming when you upload, there's some kind of conversion process that turns the GIF into a WebP file to make storage more manageable.
I tried converting a GIF to WebP, which gave me an animated image, but the Canvas Settings don't allow for WebP uploads as images, so that's not a solution. Not sure why it's happening, but it definitely isn't uer error.
Same here. It is now December 2019 and the gifs on the course cards are not giffing. I just tried on different course cards and tried from different sources (websites)
Any luck anyone?
Not sure if this the answer, but I noticed when I'm in the Instructor view, the gifs don't gif. If I try to view the Dashboard with the Student View, I can't. However, if I go to the Android App, my gifs are giffing nicely. So, I asked a student what they experience, and they said they see them gif correctly. Just reporting.
I am having the same problem. Interestingly, some gifs ARE still working. These are files I uploaded about two years ago. Ones I have added to more recent courses do not animate, even when they worked just fine before. Here's a link to my dashboard--you can see some gifs giffing, some not : Canvas Gifs
As others have mentioned in previous replies, I've seen instances where some gifs will play and others won't with no rhyme or reason. After submitting a support ticket, I also got a response that it is a known issue that is being worked on.
Just to have everyone check, I logged into our beta instance today and all GIFs are working again. Looks like it'll be in the Jan 20th update.
I too have an un-giffed .gif file on production that is running fine on Beta.
Hope the next update fixes the issue!
Hi everyone- I am about to start my new semester and I am also not giffing. Thank you all for posting; I do hope this gets fixed soon. I kinda feel like I did when I was at zoo and I dropped my ice cream cone. Such a letdown.