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lori_campbell
Surveyor II

My gif isn't giffing.

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I normally use gifs for my course view cards. However, 2 out of 6 of mine are moving on the course settings page but not in the actual card view. This is only annoying me. I am sure it's not a big deal to the students, but I like the animation on the dashboard because I am "that kind of teacher." Does anyone else have this issue? I haven't checked yet with a student to see if the gif moves for them.

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27 Replies
sfowler
Surveyor

None of my animated gifs are working on my course cards either. I tried in multiple browsers, logged in as student and still motionless gifs. 

Stephen,

The course card images seem to gif when I look at the course cards on the Teacher App

ahh yes they do animate on my mobile Teacher app. Interesting. So I'm assuming/hoping a fix is around the corner for desktop. Thank you  @diana_benavides ‌!!

Stefanie
Community Team
Community Team

Thanks to everyone for participating in this conversation. If you've submitted a ticket to Canvas Support you will be notified on the progress toward a solution. In the meantime, you can follow Inst-FS gifs aren't animated on the dashboard for updates.

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kmberg
Surveyor

Still not giffing for me on the dashboard.  It is in settings and it is on the mobile app.  We are near the end of February.  I hope it is resolved soon.

It started working a few months ago for me.

dbaer
Surveyor

March 9, 2020 and still no gifffing. Dangit... I really want to gif.


341135_sad_alpaca.jpg

Stefanie
Community Team
Community Team

Update: Our engineers have developed a fix for this issue, and it will be implemented in production instances with the March 25 deploy as detailed in Canvas Deploy Notes (2020-03-25) . Gifs will soon be giffing once again. Thanks for your patience.