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My iMac Wont load the canvas pages please help??

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My iMac Wont load the canvas pages please help??

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Community Team
Community Team

Hi, u3051367@uni.canberra.edu.au and  Welcome to the Canvas Community! Please make sure that your device meets the specifications outlined in What are the basic computer specifications for Canvas? and that you are using a supported browser as detailed in Which browsers does Canvas support? 

Specifically with regard to internet, Canvas is designed to support low bandwidth environments with a minimum speed of 512 kbps.

Could you provide more detail on what is happening? Is the Dashboard not loading at all? Or, are you able to bring up the Dashboard but not individual courses? Or, are you able to access courses, but are finding that specific pages are not loading within a particular Canvas course? Any additional information you provide will help us guide you toward troubleshooting steps.

Thanks!

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Community Team
Community Team

Hi, u3051367@uni.canberra.edu.au and  Welcome to the Canvas Community! Please make sure that your device meets the specifications outlined in What are the basic computer specifications for Canvas? and that you are using a supported browser as detailed in Which browsers does Canvas support? 

Specifically with regard to internet, Canvas is designed to support low bandwidth environments with a minimum speed of 512 kbps.

Could you provide more detail on what is happening? Is the Dashboard not loading at all? Or, are you able to bring up the Dashboard but not individual courses? Or, are you able to access courses, but are finding that specific pages are not loading within a particular Canvas course? Any additional information you provide will help us guide you toward troubleshooting steps.

Thanks!

View solution in original post

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