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Surveyor

New Gradebook Reverted

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I turned on the New Gradebook in Canvas for all of my courses, and it worked fine for a while. Now in two of my courses the gradebook has reverted back to the old view with the same notification about it  being an outdated version. I have double checked in both courses and the new gradebook option is toggled; in fact, I've turned on fill 0's for all missing scores. I need access to the new gradebook so I can turn that setting off, as it is messing up my sync'd power school gradebook.

I am unable to sync my gradebook until I can get back to the New Gradebook view, so how can I do this? I've tried logging out, clearing my cache, a different browser etc.

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Community Coach
Community Coach

pritter@susqcyber.org,

You didn't say if you tried turning the feature option off and then back on.  You may have to open a ticket with Instructure Support from Help > Report a Problem.


Robbie

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Community Coach
Community Coach

pritter@susqcyber.org,

You didn't say if you tried turning the feature option off and then back on.  You may have to open a ticket with Instructure Support from Help > Report a Problem.


Robbie

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Hey Robbie,

My understanding is that I cannot toggle the feature back off, once the slider is set it is there.

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