cancel
Showing results for 
Search instead for 
Did you mean: 
smk5
Community Member

No Edit setting button

Jump to solution

I added a student to canvas using her email address and giving her student roles. She receives the email inviting her to canvas but after accepting she does not have an edit setting button. After adding the student, numbers appear in both the email and name columns. I have enrolled over 90 students into canvas with no problem. Why would this happen to this one student.

1 Solution

Accepted Solutions
kona
Community Coach
Community Coach

 @smk5 , greetings! This is definitely a strange problem! If you are using Canvas Free for Teachers then I'd recommend contacting Canvas Support and seeing if they can help (Help link in Canvas and the "Report a Problem"). If you use Canavs as part of your school, then I'd contact Canvas/Tech support at your school. 

Kona

View solution in original post

2 Replies
kona
Community Coach
Community Coach

 @smk5 , greetings! This is definitely a strange problem! If you are using Canvas Free for Teachers then I'd recommend contacting Canvas Support and seeing if they can help (Help link in Canvas and the "Report a Problem"). If you use Canavs as part of your school, then I'd contact Canvas/Tech support at your school. 

Kona

View solution in original post

I have one student as well that has no editing setting button in his Canvas account.  I am using the Free for Teachers version and did have him submit a help ticket. I have over 170 students on Canvas and this is the first time I have ever experienced this situation.